Pms interface fias specifications manual
When the status changes to “vacant”, all wake up calls are removed for this room and guest data is removed from the internal database.When the status changes to “occupied”, any command can be executed such as setting DND, wake up call, minibar charging.User language is updated in WMS -> Users.Room is marked as "occupied" / "vacant".When on FIAS-PMS side room status or guest data changes, the following changes take place on PBX side: These services are always active if supported by PMS:īelow we will see in detail how each event is processed. Alarm Clock (room wake up calls set from PMS).Minibar (allow to bill minibar items or other expenses).
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These services require “check-in” events to work:
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PBX can communicate with PMS to sync the following events: Limitation: account length must be the same for all the staff who is using this feature (for example, three digits). Take into consideration, that you can set up caller ID name to some static value, otherwise real guest’s name is displayed while making a call through trunk. Note than in both applications, call class is detected by the system automatically, however, it is possible to set up the call class manually. Usually in this Dialplan procedure “ Trunk group” or “ Dial the trunk” application is used for processing external calls. In a normal scenario, rooms follow the procedure “users” or some other dedicated Dialplan procedure (indicated in WMS -> Users, Dialplan). In this case it will be possible to sync the following events received from Bticino / Legrand terminals with Wildix PBX: Part 2 (optional): Bticino / Legrand hardware with xOpen softwareĪdditionally, it is possible to enable xOpen integration for interaction with Bticino / Legrand hardware used in the hotel, such as guest keycard room access and power switches, and “DND / MUR” indicators.